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Signed in as:
filler@godaddy.com
Please reach us at if you cannot find an answer to your question.
Our skincare products have a shelf life of 12-24 months, depending on the product. Please check the label for the specific expiration date.
Yes, all of our products are free of parabens, sulfates, and other harmful ingredients. We believe in using only the best, most natural ingredients in our formulations.
We typically ship orders within 1-2 business days. Shipping times vary depending on your location, but most orders in the United States arrive within 3-5 business days.
Our facial cleaner and scrubs are paraben free face cleanser, which are the orgin beauty product. Every product is made with natural herbs and oils, which means that all the product are have chemical free skin care products.
Returns
For Safety and hygiene purposes and due to the nature of our products we are unable to offer refunds, returns, or exchanges for our products. ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES. Please note Eden As Intended reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrived damaged or defective the customer must contact customer service at Customerservice@edenasintended.com within 48 hours of receipt. Customer must include photos of the issue and a screenshot of your order confirmation. If you received an incorrect item, please provide us with your order number along with a photo of the incorrect item you received.
Please double check your shipping address before checking out. We cannot accommodate address changes. You will have to file a claim with the shipping carrier that is on your tracking information.
Refunds
Once your return is approved, received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. There are certain situations where only partial refunds are granted this includes any item not in its original condition, is damaged or tampered with for reasons not due to our error and any item that is returned more than 30 days after delivery.
Exchanges & Replacements
We only replace items if they are defective or damaged that are purchased on Eden As Intended.com. We require proof of damage or a material defect within 48 hours of receipt of product.